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Geniziz vs Act! CRM: the Act! CRM alternative that doesn't charge per seat

Is Geniziz a good Act! CRM alternative? Yes — and the arithmetic is the short version. Ten people on Act! CRM's Professional (Act! Advantage… runs about $450 a month; the same ten on Geniziz is €149, because Geniziz never charges for a seat. You pay for the contacts you hold, every feature is on every plan, and AI, email and calling run on your own API keys at provider cost.

What Act! CRM costs, and what the same team costs here

Act! CRM bills like this: Per user per month, tiered cloud plans (Standard/Professional/Ultimate) plus a separate self-managed Desktop option.

The tiering is the part that bites: AI History Summary, AI Writing Assistant, a larger email-marketing allowance (25K sends/mo) and project management need Professional; full marketing automation, lead scoring and progressive profiling need Ultimate.

Geniziz removes both levers. Unlimited users, unlimited workspaces, every feature on every plan, and one price set only by how many contacts you hold.

10 users
Act! CRM$450/mo
Geniziz€149/mo

A working sales team, plus the ops and leadership people who only need to look. That is about 2.6× the Geniziz price.

25 users
Act! CRM$1,125/mo
Geniziz€149/mo

Add success and marketing. On Geniziz the bill does not move. That is about 6.5× the Geniziz price.

50 users
Act! CRM$2,250/mo
Geniziz€299/mo

The whole revenue floor — sales, success, ops, leadership — on one flat price. That is about 6.5× the Geniziz price.

Professional (Act! Advantage Cloud) at $45/user/mo billed annually — adds AI features, a larger email-marketing allowance and project management over Standard. Geniziz price depends only on your total contacts, never on headcount. Figures checked 2026-09-13.

Geniziz vs Act! CRM, line by line

GenizizPer contact · every feature
Act! CRM logoAct! CRMPer user per month, tiered cloud…
How you're billed
Flat monthly, by total contacts
Per user per month, tiered cloud plans…
Cost per user / seat
€0 — unlimited users
$45 per user / month (Professional (Act! Adv…)
Priced by number of contacts
Yes — your only lever
No — you pay per seat instead
Every feature on every plan
Yes — no feature tiers
AI History Summary, AI Writing Assistant, a larger…
Unlimited workspaces
Yes — all on one bill
Not applicable — one database per subscription; Act!…
Bring your own AI keys (no markup)
Yes — pay providers at cost
AI History Summary and AI Writing Assistant are Act!'s…
Bring your own calling & email
Yes — your Twilio & mailbox
Email marketing uses Act!'s own tiered sending…
Own and export your data
Full export anytime — no lock-in
Not detailed in the source reviewed beyond general…
REST API + MCP for AI agents
Both, built in
API yes; no native MCP
Contract terms
Monthly — cancel anytime
Annual billing shown as the headline price; monthly…
Why teams leave Act! CRM: AI features and an adequate email-marketing send volume are locked behind Professional, and the product's dated positioning (decades-old codebase, desktop-vs-cloud split) can feel behind newer, more integrated CRMs.

Figures are Act! CRM's published list prices as of 2026-09-13, shown in USD; Geniziz prices are in EUR. This is a fair guide, not a quote — check Act! CRM for current details.

What Act! CRM is

Long-running CRM and marketing automation tool with both cloud and self-managed desktop deployment options, popular with SMBs.

When you should stay on Act! CRM

Makes sense for long-time Act! users, or teams that specifically want the option to self-manage their CRM on their own network (Premium Desktop) instead of being cloud-only.

We would rather you stayed on a tool that fits than switched and regretted it. The case for moving is below.

Why teams move to Geniziz

  • Unlimited users — invite sales, success, ops and leadership at no extra cost.
  • Every feature on every plan — no tier gates automation, reporting or AI.
  • Bring your own keys — AI, calling, email and enrichment run on your provider accounts at cost, never resold.
  • Unlimited workspaces on one bill, priced only by total contacts.
  • Own your data — a full export anytime, an open API, and no paywall on getting it out.

Migrating from Act! CRM to Geniziz

Exports contacts, companies and opportunities; Act!'s decades-old data model is well-documented and widely supported by migration tools, though custom layouts and Desktop-specific customizations may not carry over to Cloud.

You keep the structure, not just the rows. Companies, contacts, deals and the activity timeline come across with their links intact — the wizard relinks records by ID first, then falls back to company name and email domain — so the pipeline you open on the other side is the pipeline you had. Afterwards you keep full ownership: a full export anytime, an open REST API, webhooks, and MCP for agents.

How to migrate from Act! CRM to Geniziz

  1. 1. Export your data from Act! CRM (CSV or JSON — companies, contacts, deals, activities).
  2. 2. Drop the files into the Geniziz migration wizard — together or separately, in any order.
  3. 3. We auto-detect each file, map the columns, and link everything by IDs, company names and email domains.
  4. 4. Review the pre-flight summary and import. Your pipeline is live the same afternoon.
Migrate from Act! CRM →

Frequently asked questions

Is Geniziz a good Act! CRM alternative?

Yes. Geniziz covers the same core CRM workflow — pipeline, omnichannel inbox, calling, sequences, reporting and AI — while removing per-seat pricing, feature tiers, and resold AI and comms. You bring your own keys and pay only for contacts.

How much does Geniziz cost compared to Act! CRM?

Geniziz is €49, €149 or €299 a month depending on how many contacts you hold, with unlimited users on every plan. Ten people on Act! CRM costs about $450 a month; on Geniziz the same ten cost €149, because adding people never changes the bill.

How do I migrate from Act! CRM to Geniziz?

Export your Act! CRM data as CSV or JSON and drop the files into the Geniziz migration wizard. It auto-detects companies, contacts, deals and activities, maps the columns, and relinks related records automatically — no spreadsheets to stitch by hand.

Can I keep my data if I leave Act! CRM?

Yes. Geniziz gives you a full export anytime, an open REST API and an MCP server — your data is never locked in.

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Leave Act! CRM behind

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