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Geniziz vs Freshsales: the Freshsales alternative that doesn't charge per seat

Is Geniziz a good Freshsales alternative? Yes — and the arithmetic is the short version. Ten people on Freshsales's Pro runs about $390 a month; the same ten on Geniziz is €149, because Geniziz never charges for a seat. You pay for the contacts you hold, every feature is on every plan, and AI, email and calling run on your own API keys at provider cost.

What Freshsales costs, and what the same team costs here

Freshsales bills like this: Per user per month, tiered (Growth/Pro/Enterprise).

The tiering is the part that bites: Contact scoring, deal insights, territory management and sales sequences need Pro; forecasting insights, field-level permissions, custom modules, sandbox and audit logs need Enterprise.

Geniziz removes both levers. Unlimited users, unlimited workspaces, every feature on every plan, and one price set only by how many contacts you hold.

10 users
Freshsales$390/mo
Geniziz€149/mo

A working sales team, plus the ops and leadership people who only need to look. That is about 2.3× the Geniziz price.

25 users
Freshsales$975/mo
Geniziz€149/mo

Add success and marketing. On Geniziz the bill does not move. That is about 5.6× the Geniziz price.

50 users
Freshsales$1,950/mo
Geniziz€299/mo

The whole revenue floor — sales, success, ops, leadership — on one flat price. That is about 5.6× the Geniziz price.

Pro plan at $39/user/mo billed annually — adds contact scoring, deal insights and sales sequences over Growth. Geniziz price depends only on your total contacts, never on headcount. Figures checked 2026-09-13.

Geniziz vs Freshsales, line by line

GenizizPer contact · every feature
Freshsales logoFreshsalesPer user per month, tiered…
How you're billed
Flat monthly, by total contacts
Per user per month, tiered (Growth/Pro/Enterprise)
Cost per user / seat
€0 — unlimited users
$39 per user / month (Pro)
Priced by number of contacts
Yes — your only lever
No — you pay per seat instead
Every feature on every plan
Yes — no feature tiers
Contact scoring, deal insights, territory management…
Unlimited workspaces
Yes — all on one bill
Not detailed in sources reviewed.
Bring your own AI keys (no markup)
Yes — pay providers at cost
Freddy AI is Freshworks' own model, sold as a metered…
Bring your own calling & email
Yes — your Twilio & mailbox
Built-in phone/chat/email channels are…
Own and export your data
Full export anytime — no lock-in
Not detailed on the pricing page reviewed.
REST API + MCP for AI agents
Both, built in
API access not published
Contract terms
Monthly — cancel anytime
Annual billing is the headline price shown; a monthly…
Why teams leave Freshsales: Freddy AI is billed separately by session count on top of the per-seat price rather than bundled, so AI-heavy teams face an extra line item that's hard to predict in advance.

Figures are Freshsales's published list prices as of 2026-09-13, shown in USD; Geniziz prices are in EUR. This is a fair guide, not a quote — check Freshsales for current details.

What Freshsales is

AI-assisted sales CRM from Freshworks, combining pipeline management with built-in phone, email and Freddy AI insights.

When you should stay on Freshsales

A reasonable choice for teams already using other Freshworks products (support, IT) who want a CRM that shares the same platform and admin experience.

We would rather you stayed on a tool that fits than switched and regretted it. The case for moving is below.

Why teams move to Geniziz

  • Unlimited users — invite sales, success, ops and leadership at no extra cost.
  • Every feature on every plan — no tier gates automation, reporting or AI.
  • Bring your own keys — AI, calling, email and enrichment run on your provider accounts at cost, never resold.
  • Unlimited workspaces on one bill, priced only by total contacts.
  • Own your data — a full export anytime, an open API, and no paywall on getting it out.

Migrating from Freshsales to Geniziz

Exports Contacts, Accounts, Deals and Leads as CSV; standard object model shared with most CRMs, so migration is generally straightforward.

You keep the structure, not just the rows. Companies, contacts, deals and the activity timeline come across with their links intact — the wizard relinks records by ID first, then falls back to company name and email domain — so the pipeline you open on the other side is the pipeline you had. Afterwards you keep full ownership: a full export anytime, an open REST API, webhooks, and MCP for agents.

How to migrate from Freshsales to Geniziz

  1. 1. Export your data from Freshsales (CSV or JSON — companies, contacts, deals, activities).
  2. 2. Drop the files into the Geniziz migration wizard — together or separately, in any order.
  3. 3. We auto-detect each file, map the columns, and link everything by IDs, company names and email domains.
  4. 4. Review the pre-flight summary and import. Your pipeline is live the same afternoon.
Migrate from Freshsales →

Frequently asked questions

Is Geniziz a good Freshsales alternative?

Yes. Geniziz covers the same core CRM workflow — pipeline, omnichannel inbox, calling, sequences, reporting and AI — while removing per-seat pricing, feature tiers, and resold AI and comms. You bring your own keys and pay only for contacts.

How much does Geniziz cost compared to Freshsales?

Geniziz is €49, €149 or €299 a month depending on how many contacts you hold, with unlimited users on every plan. Ten people on Freshsales costs about $390 a month; on Geniziz the same ten cost €149, because adding people never changes the bill.

How do I migrate from Freshsales to Geniziz?

Export your Freshsales data as CSV or JSON and drop the files into the Geniziz migration wizard. It auto-detects companies, contacts, deals and activities, maps the columns, and relinks related records automatically — no spreadsheets to stitch by hand.

Can I keep my data if I leave Freshsales?

Yes. Geniziz gives you a full export anytime, an open REST API and an MCP server — your data is never locked in.

Other sales crms to compare

Leave Freshsales behind

Unlimited users, every feature, your own keys — and a one-click import to get you there.

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