Geniziz vs Front: the Front alternative that doesn't charge per seat
Is Geniziz a good Front alternative? Yes — and the arithmetic is the short version. Ten people on Front's Professional runs about $650 a month; the same ten on Geniziz is €149, because Geniziz never charges for a seat. You pay for the contacts you hold, every feature is on every plan, and AI, email and calling run on your own API keys at provider cost.
Front
What Front costs, and what the same team costs here
Front bills like this: Per seat per month, three tiers, plus separately-priced AI add-ons (Copilot, Smart QA, Smart CSAT, Autopilot).
The tiering is the part that bites: Omnichannel (SMS/social) and more automation rules need Professional; unlimited macros/rules, multi-language knowledge base, custom roles and bundled AI (Copilot/Smart QA/Smart CSAT) need Enterprise. On Starter/Professional, Copilot ($20/seat/mo), Smart QA ($20/seat/mo) and Smart CSAT ($10/seat/mo) are separate paid add-ons.
Geniziz removes both levers. Unlimited users, unlimited workspaces, every feature on every plan, and one price set only by how many contacts you hold.
A working sales team, plus the ops and leadership people who only need to look. That is about 3.8× the Geniziz price.
Add success and marketing. On Geniziz the bill does not move. That is about 9.4× the Geniziz price.
The whole revenue floor — sales, success, ops, leadership — on one flat price. That is about 9.4× the Geniziz price.
Professional at $65/seat/month annual - the plan a 10-25 person team needs for omnichannel support and real automation; Starter's 10-seat cap also makes it infeasible past that headcount. Geniziz price depends only on your total contacts, never on headcount. Figures checked 2026-09-13.
Geniziz vs Front, line by line
Figures are Front's published list prices as of 2026-09-13, shown in USD; Geniziz prices are in EUR. This is a fair guide, not a quote — check Front for current details.
What Front is
Shared-inbox collaboration platform for teams handling email-heavy customer communication across channels, popular with ops and support teams.
When you should stay on Front
Email-heavy operations and support teams that want a fast, collaborative shared inbox rather than a classic ticket queue.
We would rather you stayed on a tool that fits than switched and regretted it. The case for moving is below.
Why teams move to Geniziz
- Unlimited users — invite sales, success, ops and leadership at no extra cost.
- Every feature on every plan — no tier gates automation, reporting or AI.
- Bring your own keys — AI, calling, email and enrichment run on your provider accounts at cost, never resold.
- Unlimited workspaces on one bill, priced only by total contacts.
- Own your data — a full export anytime, an open API, and no paywall on getting it out.
Migrating from Front to Geniziz
Exports via API/CSV; objects are Conversations, Contacts, Teammates - an inbox/conversation model rather than a ticket-number-first model.
You keep the structure, not just the rows. Companies, contacts, deals and the activity timeline come across with their links intact — the wizard relinks records by ID first, then falls back to company name and email domain — so the pipeline you open on the other side is the pipeline you had. Afterwards you keep full ownership: a full export anytime, an open REST API, webhooks, and MCP for agents.
How to migrate from Front to Geniziz
- 1. Export your data from Front (CSV or JSON — companies, contacts, deals, activities).
- 2. Drop the files into the Geniziz migration wizard — together or separately, in any order.
- 3. We auto-detect each file, map the columns, and link everything by IDs, company names and email domains.
- 4. Review the pre-flight summary and import. Your pipeline is live the same afternoon.
Frequently asked questions
Is Geniziz a good Front alternative?
Yes. Geniziz covers the same core CRM workflow — pipeline, omnichannel inbox, calling, sequences, reporting and AI — while removing per-seat pricing, feature tiers, and resold AI and comms. You bring your own keys and pay only for contacts.
How much does Geniziz cost compared to Front?
Geniziz is €49, €149 or €299 a month depending on how many contacts you hold, with unlimited users on every plan. Ten people on Front costs about $650 a month; on Geniziz the same ten cost €149, because adding people never changes the bill.
How do I migrate from Front to Geniziz?
Export your Front data as CSV or JSON and drop the files into the Geniziz migration wizard. It auto-detects companies, contacts, deals and activities, maps the columns, and relinks related records automatically — no spreadsheets to stitch by hand.
Can I keep my data if I leave Front?
Yes. Geniziz gives you a full export anytime, an open REST API and an MCP server — your data is never locked in.
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Leave Front behind
Unlimited users, every feature, your own keys — and a one-click import to get you there.
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